FAQ

How can I turn test mode on?
You can turn on the test mode to check inactive recommendation boxes on your site safely. Take a look at the top right corner on any subpage and click on t...
Thu, Jan 17, 2019 at 5:52 PM
How can I insert the tracking code via GTM?
The Yusp tracking code can be easily added using Google Tag Manager's Custom HTML Tag feature. Just add a new Custom HTML Tag and insert your tracking...
Thu, Jan 17, 2019 at 5:51 PM
How shall I add a product catalog?
We support TSV, XML and CSV product catalogs in the following format: https://developers.gravityrd.com/wiki/display/RECO/Item+catalog. If you have the cata...
Thu, Jan 17, 2019 at 5:55 PM
How can the engine handle a multilingual site?
There is two possible solution for this. You can decide which one fits you better: 1. Use different accounts for each of the languages. In this case ev...
Thu, Jan 17, 2019 at 5:49 PM
How can I insert recommendation box by code?
Here is the code snippet to manually display the recommendations on the site. It requires deeper technical knowledge with which you can use our JS API insid...
Thu, Jan 17, 2019 at 5:54 PM